Fully Managed Annual Maintenance Contracts (AMC)
Comprehensive IT support, unlimited remote & on-site assistance, proactive system monitoring, and complete infrastructure maintenance packages tailored for enterprises in Dubai.
Why Choose Our IT AMC Plans?
Unlimited Helpdesk Support
Rapid helpdesk ticketing, remote desktop resolution, and prioritized on-site engineer visits whenever issues occur.
Proactive Preventive Maintenance
Regular system checkups, server patch management, and automated monitoring to prevent downtime before it starts.
Predictable IT Budgeting
Fixed monthly or annual pricing with no hidden emergency fees, giving your business complete cost clarity.
What Our AMC Covers
Workstation & Laptop Support
Hardware diagnostics, OS troubleshooting, software installation, and user profile management.
Server & Network Administration
Active Directory management, firewall updates, switch config, and router performance checks.
Backup & Disaster Recovery Monitoring
Daily verification of automated backup jobs to ensure data integrity and instant restoration readiness.
IT Asset & Vendor Management
Complete documentation of hardware inventory, software licenses, and coordination with third-party tech vendors.
Outsource Your IT Operations With Confidence
Partner with SOZA IT in Dubai for a reliable, fully managed annual maintenance contract tailored to your scale.